One of our Uniwell4POS Typical Hotel/Bar Screen Layout configurations, we can also add custom images to suit your needs. Lynx Software accompanies the Uniwell4POS for a total POS Solution. Contact us today for more information!
There is little doubt that in the current challenging economic climate, every dollar counts in the pursuit of business success. This is particularly the case in the hospitality sector. The money that small businesses such as cafes, bakeries and local fast food venues spend on advertising, promotion, management and process improvement must be carefully weighed against the value these activities bring into the business.
Strategies to improve business profitability can broadly be divided into two main categories – (1) ways to increase sales/income or (2) ways to reduce expenditure. So, while it may seem that the most obvious way to make improvements to a business is by boosting sales figures, are there other possibly better methods for a hospitality venue to become more profitable?
One particularly important means of improving the ‘bottom-line’ of any business is that of enhancing efficiency. This doesn’t necessarily mean having an austere, penny-pinching approach to management. Rather, long-term success has a better chance of coming from a focus on analysing your operation and introducing mechanisms that improve productivity.
Here are 3 key ways that enhancing efficiency can help you improve your café:
1. Save Time
It was American author, scientist, inventor and politician, Benjamin Franklin, who once famously wrote: “Time is money”. And any business owner who pays staff wages each week would attest to the truth of that adage. Even those who work for themselves understand the direct correlation between time and earning potential. So it should come as no surprise that the first port of call when analysing efficiency is looking at how to save time. Streamlining processes, utilising tools and equipment to automate tasks and removing unnecessary duplication of work all add up to saved time… and therefore save money!
2. Reduce Errors
Staff errors can be costly. Realistically speaking, sometimes they are unavoidable – after all, accidents do happen. But some mistakes can be prevented with improved procedures or better equipment. For instance, poor in-house communication can lead to customer orders being incorrectly taken or not communicated accurately to the kitchen or barista – so the order needs to be remade. Or a lack of automation at the point of sale could lead to staff undercharging customers or not including all of the ‘extras’ that were ordered. Were these errors to start happening regularly, the lost revenue begins to add up and can have a tangible impact on your ‘bottom line’. Conversely, assessing your operation to find ‘weak points’ can help reduce mistakes and, in turn, boost profits.
3. Improve Customer Service
The more time you save and the less mistakes you make also lead to another noticeable benefit to your venue – you can increase your focus on your customers. It is hard enough to get customers through your front door the first time, so making sure that their experience is relaxed and pleasant and that the food or drinks that they ordered were delivered correctly and in a timely fashion goes a long way to ensuring that they will consider returning. Each small interaction provides an opportunity to build a connection that can lead to ‘customer loyalty’ – so the more efficient your operation, the more chances you get to focus on this extremely important facet of your business.
So make the time to ‘take a step back’ and evaluate the efficiency of your business. You may be pleasantly surprised at how making small improvements to how you operate improves the success and longevity of your café!
Uniwell POS systems have been designed to improve your venue’s efficiency!
Consider Uniwell’s embedded POS terminals for a
robust, reliable solution for your café or fast food outlet.
Mantle Group Hospitality, a successful Brisbane-based hotel, restaurant and café operator and long-time Uniwell POS user, has become one of the launch customers for our exciting new HX-5500 embedded touchscreen POS terminals.
MGH’s first foray into Sydney could hardly be any more spectacular! The Squire’s Landing is a two story restaurant and brewhouse situated on the Sydney Harbour foreshore at The Rocks, overlooking the Harbour Bridge and Opera House.
The venue is beautiful and the views are exquisite, so when the opening coincided with the release of the HX-5500, the prospect of these new POS terminals being installed in such a prime location was very exciting indeed.
The next opportunity you have to visit the Sydney CBD, wander down and check out The Squire’s Landing. While we understand that you might not even notice the POS terminals behind the bar, it gives us great satisfaction to know that our equipment plays a small but important role in your dining experience.
Uniwell embedded touchscreen POS terminals are known for their reliability and speed of service. If you are looking for a new point of sale system to improve your business, make sure you contact Statewide Business Systems to check out the HX-5500.
**originally written by uniwell4pos for an article in the Hospitality Directory Magazine.
Did you know we can also fit out your Mobile Food/Drink Van or Trailer with our Uniwell4POS POS system as done here for the Aromas Bambino Van. Contact us today for a free no obligation quote:
Uniwell POS Australia is proud to introduce the new HX-5500, the latest addition to our popular HX series of embedded POS terminals.
The HX-5500 is a state-of-the-art, slimline, 15.6″ capacitive touchscreen point of sale system designed to empower your business.
Uniwell’s POS technology is based on 40 years of point of sale development experience, making the HX-5500 an excellent choice for hospitality venues and food and general retail outlets of all shapes and sizes.
Here are five key reasons to consider the HX-5500:
Reliability – Uniwell’s proprietary technology removes risk areas in relation to system reliability. POS features are specifically designed to be robust and easy to operate. Third-party applications can’t be loaded onto the dedicated POS terminal, so stability is not compromised.
Operational speed – Uniwell Corporation has been developing and refining POS technology for decades. A properly configured Uniwell POS system provides superior functionality, while still being faster and simpler to use for an operator than many other point of sale products.
Security – An embedded POS terminal is an ‘all-in-one’ solution with no separation between operating system and POS application. This singular purpose provides greatly enhanced security, as users can’t access the internet and introduce external information to the POS terminal’s memory.
Purpose-built hardware – Embedded POS terminals are specifically designed to cope with the day-to-day requirements of high-volume hospitality and retail venues. Uniwell has a long-standing reputation for quality POS hardware that can handle the physical workload that a standard tablet, laptop or PC may not.
Powerful POS management software – Uniwell Lynx is an Australian designed and supported software package that provides extensive POS control and detailed sales analysis. With a reputation for user-friendly operation and reliability, Uniwell Lynx is the ideal back-office companion for your HX-5500.
If you are looking for a new point of sale system to improve your business, make sure you contact us to check out the HX-5500
Setting up a hospitality venue, such as a café or restaurant, can be a daunting and expensive exercise. The fit-out, including furniture, kitchenware, cooking and refrigeration equipment, all add up to a considerable investment on the part of the new business owner. With that in mind, it is understandable that your point of sale system is sometimes one of the last things to be thought about.
While, as a specialty POS supplier, we feel that point of sale technology is a vital component in any hospitality or food retail business, this article isn’t designed to discuss in depth the reasons why you should acquire a good quality, properly configured POS solution. Rather, we simply want to consider how you should pay for it, regardless of the system you choose – with a particular focus on providing you with the best business outcome in the long run.
There are typically 3 approaches to procuring a new POS system:
Let’s briefly consider some of the pros and cons of each of these options so that you can make a better informed choice when it comes time to finance your next POS equipment acquisition.
Outright Purchase of a POS System
This is often seen as the preferred method of paying for your point of sale equipment – it saves money in finance charges and alleviates the fear of being ‘locked-in’ to a POS system or a support provider who wants to keep charging you for ongoing, but seemingly unnecessary services that seem to offer you little tangible value.
However, one of the greatest challenges in any business purchasing decision is finding the balance between getting the right equipment to truly meet your needs and whether or not you can afford it. For instance, some hospitality business owners understand the benefits of a high quality, integrated POS system but have difficulty justifying the expense. Cash flow can be incredibly challenging during the first 12 to 24 months of opening a new venue.
So, should you try and get by with a cheaper option to start with, with the aim of upgrading to something more suitable later? The difficulty with that line of reasoning is that you really do need to take advantage of the workflow efficiencies and ‘business intelligence’ data that a proper POS solution can provide right from the outset. And if you do decide to go with a less effective system in the short term and then need to upgrade, the cost of setting up your system a second time and retraining staff can be prohibitive.
Signing Up for a ‘Software-as-a-Service’ App
The last 5 years have seen massive changes in the POS industry. There are now literally hundreds of POS apps and programs that can be installed on generic computers, tablets and other devices. Even more recently, dozens of ‘software-as-a-service’ (SAAS) apps have become available, with a monthly payment for the use of the POS program itself, and often being able to be installed on your own IT equipment. This is of particular interest to ‘tech-savvy’ managers who have grown up with technology, and are inclined toward the DIY approach.
There is no doubt that point of sale software suppliers that simply charge a monthly subscription can provide a basic solution with a relatively low upfront cost. However there are some cautions to consider before going down this path. For instance, for a reputable POS app, how much does the total monthly cost add up to over an extended period? What is the real cost of the hardware you need to use, particularly if you need to repair or replace it? Most purpose-built point of sale terminals will comfortably last at least 3 – 5 years, so while it seems to make sense to pay $50 – $100 per month for an app from a cash flow point of view, this option will probably not prove to be significantly cheaper over the projected life of the system. This despite the fact that the durability of the equipment and the app’s POS functionality might not be as strong as a traditional point of sale solution, and your sales data may not be useable if you decide to discontinue paying your monthly fee after a period of time.
Rent or Lease a Complete POS Solution
An option that is often overlooked is that of leasing or renting a purpose-built, integrated POS solution. Some shy away from the commitment required for monthly payments or feel that the finance charges make this option needlessly expensive. But in the same way that utilising a POS app has definite cash flow benefits, so too does the lease option, as your business capital is not tied up in equipment but can be used to improve your venue in other ways. And in fact, you can often get a better overall solution for a similar monthly outlay.
There are a number of other benefits from leasing business equipment such as your point of sale system. For example, there may be considerable tax advantages to leasing – the monthly payment can often be written off as a business expense, similar to your rent, or phone and electricity bills. Additionally, at the end of the lease period, it is typically an inexpensive option to purchase the system outright, or even better, roll over to a newer, more up-to-date solution for the same or similar monthly outlay.
Of course, every situation is different and business owners often have their own personal preferences regarding how they want to approach setting up and financing a new venue. In any case, carefully investigate the different options available to you when it comes time to purchase your POS system and weigh up what will be best for you in the months and years ahead.
Uniwell POS Australia has teamed up with a specialist small business finance partner based in Sydney – ilease Equipment Funding. Our aim is to help you acquire the best possible POS solution that can help you control and manage your business without ‘breaking the bank’ – by providing cost effective equipment finance options
* “This article was originally written for the Uniwell4POS website, and has been used with permission of the author.”
Operator Display: 15.6 inch TFT WXGA Color1366 (H) x RGB x 768 (V)
Touch Panel: Capacitive type, Bezel Free
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Check Note is the worlds first cash drawer mounting counterfeit currency detection device powered by USB. Counterfeit notes are stunningly easy to detect with a Check Note device. When counterfeit notes are inserted in the drawer, the UV light creates an intensely bright blue/purple reflection as a result of the cellulose and other properties of non-monetary paper/polymer. This allows cashiers to rapidly detect counterfeit notes that would have easily passed as genuine – thus preventing a fraudulent transaction and losses to your business.
Empower your Cashiers
Check Note places the responsibility of detection into the hands of the cashiers. In the past, businesses would rely entirely on their cashiers having suspicions of a fraudulent note first, only then to have them confirm the authenticity of a bill in front of a customer. With Check Note, no counterfeit note is inserted into the drawer/box without detection from your cashiers
Easy to Install
Its slim design means Check Note can be mounted to a drawer or flip-lid cash box that is above or below the bench top. It is powered by USB and can be installed on any point-of-sale system in less than 30 seconds by anybody. Don’t become a victim fraud, contact Statewide Business Systems today to find out more about how Check Note can empower your business and save you money.